For Property Managers

Virtual Assistant for Property Managers.

High-performing virtual assistants, matched to how you actually work. Get your time back and spend it on what matters most. Your tenants, your owners, and the doors you're filling.

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See the time you'd get back
The work that fills your week

This is what's keeping you away from what matters.

Tenant inquiry email triageMaintenance ticket intake and tagging
Coordinating vendor scheduling for repairsFollowing up on open work orders
Rent reminder emails and late noticesAR follow-up on outstanding balances
Owner statement prep and review queueingDrafting monthly owner reports
Application intake and screening prepLease document organization and renewal tracking
Inbox triage and reply draftingListing copy drafting for new vacancies
Syndicating listings across portalsCoordinating showing schedules with prospects
Move-in and move-out checklist prepUpdating unit availability in your PMS
Newsletter drafting and sends to owners and tenantsSocial media content drafting and scheduling
Reviews and reputation monitoringVendor invoice intake and categorization
Insurance certificate tracking for vendorsOrdering supplies and turn materials
What your VA picks up

What your VA picks up.

Here's the work property managers typically hand off. The shape varies by portfolio, we scope what yours owns first on the intro call, within the boundaries of an unlicensed assistant.

Tenant communication. Inbox triage, inquiry routing, reply drafting for your sign-off, status updates on open issues, and the back-and-forth that eats your day.

Maintenance and vendors. Ticket intake and tagging, vendor scheduling, work-order follow-up, certificate of insurance tracking. The repair queue kept moving.

Rent and AR. Rent reminder cadences, late notices queued for your approval, AR follow-up emails, and the small-balance chase that always slips.

Listings and showings. Listing copy drafted, portal syndication, showing scheduling with prospects, application intake organized for your review.

Leases and turnover. Lease document organization, renewal tracking, move-in and move-out checklist prep, unit availability kept current in your PMS.

Owner reporting and marketing. Monthly owner reports drafted from your PMS, newsletter sends, review and reputation monitoring, social content drafted and scheduled.

Ready when you are

Your time is valuable. Focus on what actually matters. Your tenants, your owners, and the doors you're filling.

Take back your time now
FAQ

Common questions from property managers.

Don't see yours? Bring it to the discovery call.

How does my VA learn the tools we use, like AppFolio, Buildium, Yardi, Propertyware, or Rent Manager?
During onboarding. We train your VA on your specific stack, your SOPs, and your workflows before they start running anything live. By the end of the first few weeks they're operating in your property management system, accounting tools, and listing portals fluently and following the playbook you set.
Is my VA licensed to handle anything that requires a real estate license in my state?
No. Our VAs are not licensed real estate agents or brokers, and we do not place them as licensed leasing agents. They work as unlicensed assistants under your supervision and stay within the boundaries of what unlicensed assistants are allowed to do in your jurisdiction. Anything that requires a license in your state, negotiating leases, quoting rents on your behalf, signing on behalf of an owner, or work covered by your state's real estate commission rules, stays with you or with a licensed person on your team.
How do you handle tenant and owner data confidentiality?
Your VA can sign a confidentiality agreement before they touch anything, and they operate inside the access controls you set. You own the security stack, and we help you set it up: dedicated residential proxies and VPNs for account access, an encrypted password manager like 1Password, and role-based access scoped only to what your VA needs. Credentials are never shared in plain text, and your VA's access is revoked immediately on any transition.
What kind of work can my VA actually take on, and what has to stay with my licensed team?
We scope this together on the intro call. As a rule, your VA handles the operational and administrative load around the portfolio, tenant communication, maintenance triage, rent follow-up, listings coordination, owner reporting, while anything that requires a real estate license in your state stays with you or with a licensed person on your team. We don't pretend to know your state's licensing rules better than you do, and we'll defer to your judgment on where the line falls.
Will my VA be dedicated to my company, or shared with other clients?
Dedicated. Your VA is matched to your company and works your hours on your work. We scope the engagement on the intro call, and your VA isn't being rotated through other clients in the background.
What time zones do your VAs work in?
Our team works around your schedule. We work with clients across North America and Europe, and we match a VA who can cover your business hours. Tell us which hours you need, and we'll scope it on the call and make sure you get coverage. If covering your hours means your VA works a graveyard shift in their time zone there may be additional cost, we'll identify it up front and clearly communicate it before you start working together.
What does onboarding look like?
Onboarding is about setting your VA up for success. We help you organize the access, resources, and direction your VA needs to start strong, pointing them at the SOPs, tools, and playbooks you already use. You own the systems and the playbook for your company, and we make sure your VA has what they need to follow them. A BlueMoso manager stays in the loop through the first month to run QA and help the working relationship find its rhythm.
What does a virtual assistant cost?
It's a monthly subscription, custom scoped on the discovery call. A managed option is also available if you'd like us to run weekly check-ins, QA the work, own SOPs, and cover when your VA is out. Pay by credit card or bank transfer, collected before service starts and automatically charged at the start of each month after that. Month-to-month, no long contracts, swap anytime.
What if it isn't a good match?
Tell us. We swap VAs at no cost. Most clients who swap early stay with us long-term, and our average engagement runs past 12 months.

Still have questions? Bring them to the call.

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