For Community Builders

Virtual Assistant for Community Builders.

High-performing virtual assistants, matched to how you actually work. Get your time back and spend it on what matters most. Your members, your programming, and the community you're building.

✓ Vetted, top 1% ✓ Matched to you ✓ No long contracts
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See the time you'd get back
The work that fills your week

This is what's keeping you away from what matters.

New member onboarding sequence and welcome DMsApproving and triaging join requests
Tagging and segmenting members in your platformUpdating member directory and profile fields
Drafting weekly community digest and announcementsBuilding the monthly programming calendar
Scheduling AMAs, workshops, and member eventsDrafting event invites and reminder sequences
Coordinating guest speakers and panelistsSourcing reference posts and discussion prompts
Posting daily and weekly conversation startersModerating threads and comments against your norms
Flagging escalations and reporting incidents to youTracking inactive members and re-engagement nudges
Drafting renewal and win-back emailsInbound partnership and sponsor inquiry triage
Tracking partner pipeline and follow-upsRouting partner agreements for e-signature
Pulling weekly engagement and retention numbersDrafting monthly community health reports
Drafting invoices for sponsorship and partner workVendor and subscription expense categorization
What your VA picks up

What your VA picks up.

Here's the work community builders typically hand off. The shape varies by platform and membership model, we scope what yours owns first on the intro call.

Member onboarding and lifecycle. Join requests triaged, welcome sequences run, profile and directory hygiene, inactive members tagged for re-engagement, renewals and win-backs drafted.

Programming and events. Monthly calendar built, AMAs and workshops scheduled, guest speakers coordinated, invites and reminder sequences drafted, event logistics kept moving.

Engagement and moderation. Daily and weekly conversation starters posted, threads and comments moderated against your norms, escalations flagged, digest and announcements drafted.

Partnerships and sponsors. Inbound inquiries triaged, partner pipeline tracked, agreements routed for e-signature, sponsor and partner deliverables coordinated.

Analytics and reporting. Weekly engagement and retention numbers pulled, monthly community health reports drafted, takeaways flagged for the next programming cycle.

Back-office admin. Invoices drafted and chased for sponsorship and partner work, vendor and subscription expense categorization, contractor onboarding and payments coordinated.

Ready when you are

Your time is valuable. Focus on what actually matters. Your members, your programming, and the community you're building.

Take back your time now
FAQ

Common questions from community builders.

Don't see yours? Bring it to the discovery call.

How does my VA learn the tools we use, like Circle, Discord, Slack, Mighty Networks, Substack, Notion, Zapier, or our member CRM?
During onboarding. We train your VA on your specific stack, your SOPs, and your workflows before they start running anything live. By the end of the first few weeks they're operating in your community platform, scheduling tools, email platform, and CRM fluently and following the playbook you set.
Can my VA post, reply, and moderate in my community in my voice?
Yes, against your tone guide, community norms, and escalation rules. Standard practice is for your VA to handle routine engagement and moderation (welcomes, FAQs, conversation starters, light moderation, member triage) and to escalate anything off-script (sensitive incidents, conflict, big partnership asks) to you. We scope where the approval line falls on the intro call.
How does my VA work with my community manager, moderators, or in-house team?
Side by side. If you already work with a community manager, moderators, or in-house staff, your BlueMoso VA picks up the operational layer beneath them: member onboarding, programming logistics, engagement cadence, partner pipeline, reporting. We scope the handoff between roles on the intro call so nothing falls between the cracks and nothing gets duplicated.
How do you handle confidentiality around member data, partner agreements, and private channels?
Your VA can sign a confidentiality agreement and any partner or platform-specific NDA before they touch anything sensitive, and they operate inside the access controls you set. You own the security stack, and we help you set it up: dedicated residential proxies and VPNs for account access, an encrypted password manager like 1Password, and role-based access scoped only to what your VA needs. Credentials are never shared in plain text, and your VA's access is revoked immediately on any transition.
Will my VA be dedicated to me, or shared with other clients?
Dedicated. Your VA is matched to you and works your hours on your work. We scope the engagement on the intro call, and your VA isn't being rotated through other clients in the background.
What time zones do your VAs work in?
Our team works around your schedule. We work with clients across North America and Europe, and we match a VA who can cover your business hours. Tell us which hours you need, and we'll scope it on the call and make sure you get coverage. If covering your hours means your VA works a graveyard shift in their time zone there may be additional cost, we'll identify it up front and clearly communicate it before you start working together.
What does onboarding look like?
Onboarding is about setting your VA up for success. We help you organize the access, resources, and direction your VA needs to start strong, pointing them at the SOPs, tools, and playbooks you already use. You own the systems and the playbook for your community, and we make sure your VA has what they need to follow them. A BlueMoso manager stays in the loop through the first month to run QA and help the working relationship find its rhythm.
What does a virtual assistant cost?
It's a monthly subscription, custom scoped on the discovery call. A managed option is also available if you'd like us to run weekly check-ins, QA the work, own SOPs, and cover when your VA is out. Pay by credit card or bank transfer, collected before service starts and automatically charged at the start of each month after that. Month-to-month, no long contracts, swap anytime.
What if it isn't a good match?
Tell us. We swap VAs at no cost. Most clients who swap early stay with us long-term, and our average engagement runs past 12 months.

Still have questions? Bring them to the call.

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