For Small Business Owners

Virtual Assistant for Business Owners.

High-performing virtual assistants, matched to how you actually work. Get your time back and spend it on what matters most. Your customers, your team, and the business you've built.

✓ Vetted, top 1% ✓ Matched to you ✓ No long contracts
MICHMCRHJB
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Trusted by 100+ business owners worldwide
See the time you'd get back
The work that fills your week

This is what's keeping you away from what matters.

Customer support email and DM triageOrder status follow-ups
Refund and return coordinationReviewing and routing supplier emails
Reconciling supplier invoicesUpdating product listings and pricing
Inventory level checks across SKUsDrafting weekly team updates
Inbox triage and reply draftingScheduling appointments and bookings
Calendar conflict resolutionTravel and conference booking
Note-taking and action items from callsDrafting and routing contracts
Following up on outstanding signaturesReceipt and expense categorization
Bookkeeper handoff prepBank statement reconciliation
Newsletter drafting and sendsSocial media content drafting
Pipeline hygiene in your CRMDrafting partnership outreach
Updating internal SOPsOrdering team gear and supplies
What your VA picks up

What your VA picks up.

Here's the work business owners typically hand off. The shape varies by business, we scope what yours owns first on the intro call.

Customer service and orders. Customer email and DM triage, order status follow-ups, refund and return coordination, the inbox kept moving and customers feeling heard.

Vendor and supplier coordination. Supplier emails routed and responded to, invoices reconciled, purchase orders tracked, the back-end of the business kept moving on schedule.

Bookkeeping handoff and admin. Receipt and expense categorization, bookkeeper handoff prep, bank statement reconciliation, invoices queued for your approval, AR follow-ups.

Scheduling and operations. Appointments and bookings, calendar conflict resolution, travel coordination, prep packets before every meeting, the day organized for you.

Marketing and content. Social media drafting and scheduling, newsletter sends, review-management nudges, basic SEO and listing updates, the marketing engine kept warm.

Inbox and team comms. Inbox triage and reply drafting for your sign-off, internal team comms routed, weekly team updates drafted, the noise filtered so you only see what needs you.

Ready when you are

Your time is valuable. Focus on what actually matters. Your customers, your team, and the business you've built.

Take back your time now
FAQ

Common questions from business owners.

Don't see yours? Bring it to the discovery call.

How does my VA learn the tools we use, like Shopify, Square, QuickBooks, Xero, HubSpot, or Google Workspace?
During onboarding. We train your VA on your specific stack, your SOPs, and your workflows before they start running anything live. By the end of the first few weeks they're operating in your e-commerce platform, accounting system, CRM, and document tools fluently and following the playbook you set.
How do you handle customer data, payments, and financial information?
Your VA can sign a confidentiality agreement before they touch anything sensitive, and they operate inside the access controls you set. You own the security stack, and we help you set it up: dedicated residential proxies and VPNs for account access, an encrypted password manager like 1Password, and role-based access scoped only to what your VA needs. Credentials are never shared in plain text, and your VA's access is revoked immediately on any transition.
What kind of work can my VA actually take on, and what stays with me?
We scope this together on the intro call. As a rule, your VA handles the operational and administrative load around the business (customer service triage, vendor coordination, bookkeeping handoff, scheduling, marketing support, back-office admin), while strategy, pricing, hiring decisions, and anything requiring your judgment stays with you. If you want to delegate more advanced workstreams over time we'll scope that together as the working relationship matures.
Will my VA be dedicated to my business, or shared with other clients?
Dedicated. Your VA is matched to your business and works your hours on your work. We scope the engagement on the intro call, and your VA isn't being rotated through other clients in the background.
What time zones do your VAs work in?
Our team works around your schedule. We work with clients across North America and Europe, and we match a VA who can cover your business hours. Tell us which hours you need, and we'll scope it on the call and make sure you get coverage. If covering your hours means your VA works a graveyard shift in their time zone there may be additional cost, we'll identify it up front and clearly communicate it before you start working together.
What does onboarding look like?
Onboarding is about setting your VA up for success. We help you organize the access, resources, and direction your VA needs to start strong, pointing them at the SOPs, tools, and playbooks you already use. You own the systems and the playbook for your business, and we make sure your VA has what they need to follow them. A BlueMoso manager stays in the loop through the first month to run QA and help the working relationship find its rhythm.
What does a virtual assistant cost?
It's a monthly subscription, custom scoped on the discovery call. A managed option is also available if you'd like us to run weekly check-ins, QA the work, own SOPs, and cover when your VA is out. Pay by credit card or bank transfer, collected before service starts and automatically charged at the start of each month after that. Month-to-month, no long contracts, swap anytime.
What if it isn't a good match?
Tell us. We swap VAs at no cost. Most clients who swap early stay with us long-term, and our average engagement runs past 12 months.

Still have questions? Bring them to the call.

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